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Fast-tracking for urgent accommodation needs

How can I ask to be fast-tracked?

You can ask to be fast-tracked by submitting the Fast-track request form  First check whether you are entitled to be fast-tracked and whether you are eligible for a Declaration of Urgency in the conditions. If you meet these conditions, you can request to be fast-tracked for €25. If successful, you will be assigned one suitable accommodation. If you choose not to accept it, your Declaration of Urgency will expire.

What are the conditions for being fast-tracked?

In certain situations, you can request to be fast-tracked for a room in Rotterdam. If you are registered with Stadswonen Rotterdam, and you are studying or going to study in Rotterdam, and your situation matches one of those described below, you can be granted a Declaration of Urgency.

Fast-track conditions: 

  • Long journey time (longer than 2 hours): you have been registered with Stadswonen Rotterdam for at least six months and your door-to-door travel time (from your current home address to your educational institution in Rotterdam) is longer than two hours. Stadswonen Rotterdam bases journey times on what is indicated on 9292.nl.
  • Violence or threats: you are subject to or threatened with serious psychological or physical violence at your current home, which means you cannot continue to live there. This violence or threat must be confirmed through a police statement.
  • Medical problems (only for existing Stadswonen Rotterdam tenants): you can prove you have a medical problem which has only arisen since going to live in one of our residential buildings, and that this medical problem is directly connected with the accommodation. A medical advisor may be asked to verify this. If confirmed, the medical advisor will advise the fast-track committee accordingly.
  • Placement through the Central Selection ballot:  you can prove at the start of the academic year that you are going to follow a course on which you have been placed via the Central Selection ballot. You will follow this course at a college or university in Rotterdam. In addition, your door-to-door travel time (from your current home address to your educational institution in Rotterdam) is longer than two hours. Stadswonen Rotterdam bases journey times on what is indicated on 9292.nl.

How much does it cost to request to be fast-tracked??

The cost for processing your fast-track request is €25. This cost is not refundable, whether your request is granted or not.

What happens if the fast-track request is approved?

If your fast-track request is approved and you receive a Declaration of Urgency, we will offer one room to you. No preferences can be taken into consideration when making fast-tracked offers. If you choose not to accept the accommodation, your fast-track eligibility will expire.