Conditions and forms
At Stadswonen Rotterdam, we strive to handle as many matters as possible digitally. Brochures, terms and conditions and other housing and tenancy-related documents can be downloaded in PDF format. If you are looking for a specific document but are unable to find it online, feel free to get in touch.
Information for tenants
Welcome in your new home! Please read the brochure Information for tenants here. Version 2018.
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General Tenancy Term and Conditions
How are we expected to treat each other? You can check this in the General Tenancy Terms and Conditions.
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Management Regulations
A number of our residential buildings work with a management structure. The Management Regulations provide a general description of how this form of social building management has been arranged. Version 2019.
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Management Structure Committee Regulation
If you do not agree with the acts or omissions of your Residant Committee? Then you can contact the Management Structure Committee. Version 2019.
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Stadswonen Portal Terms and Conditions
These Terms & Conditions describe the terms under which usage can be made of the Stadswonen Portal facility.
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General Terms and Conditions for KennisGlas
Most of our units are linked to a digital infrastructure for internet and telephony: KennisGlas. The terms and conditions for use of this infrastructure can be found here.
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Step-by-step plan for final calculation of allowances
This step-by-step plan outlines how you can download the final calculation of your allowances.
DownloadStep-by-step plan for DUO
This step-by-step plan concerns the income check (inkomenstoets in Dutch).
DownloadDirect debit authorisation form
If you are not paying via direct debit (automatische incasso in Dutch) and would like to, you can fill in the direct debit authorisation form.
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Declaration takeover movable property
Have you come to an agreement with the new tenant or one of your old housemates regarding the takeover of furniture or other movables? In that case please jointly complete the declaration takeover movable property before the date of the final inspection.
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Delivery checklist
Be sure to prepare for the inspections so these will go well. Download the delivery checklist with points of attention.
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Detailed explanation of service charges 2021
This document provides a concise explanation of each item in the calculation of your service charges
DownloadDetailed explanation of service charges 2019
This document provides a concise explanation of each item in the calculation of your service charges
DownloadDetailed explanation of service charges 2018
This document provides a concise explanation of each item in the calculation of your service charges
DownloadGeneral explanation of the service charges budgeted for 2015-2016
This document provides a concise explanation of each item in the calculation of your service charges.
Download (dutch)General Tenancy Terms and Conditions, October 2013
How are we expected to treat each other? You can check this in the General Tenancy Terms and Conditions.
DownloadResidential Management Regulations, October 2013
A number of our residential buildings work with a management structure. The Residential Management Regulations provide a general description of how this form of social building management has been arranged.
DownloadGeneral Terms and Conditions for KennisGlas, October 2013
Most of our units are linked to a digital infrastructure for internet and telephony: KennisGlas. The terms and conditions of use for this infrastructure can be found here.
Download (dutch)Regulations for the Complaints and Arbitration Board, March 2010
You can lodge a complaint with the Complaints and Arbitration Board if you have a complaint about an action - or lack of action - on the part of your residents’ committee.
Download (dutch)General Terms and Conditions for KennisGlas, June 2010
Most of our units are linked to a digital infrastructure for internet and telephony: KennisGlas. The terms and conditions of use for this infrastructure can be found here.
Download (dutch)General Tenancy Terms and Conditions, April 2005
How are we expected to treat each other? You can check this in the General Tenancy Terms and Conditions.
Download (dutch)Residential Management Regulations, April 2005
A number of our residential buildings work with a management structure. The Residential Management Regulations provide a general description of how this form of social building management has been arranged.
Download (dutch)Questions about
