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Conditions and forms

At Stadswonen Rotterdam, we strive to handle as many matters as possible digitally. Brochures, terms and conditions and other housing and tenancy-related documents can be downloaded in PDF format. If you are looking for a specific document but are unable to find it online, feel free to get in touch

 

Information for tenants

Welcome in your new home! Please read the brochure Information for tenants here. Version 2018.

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General Tenancy Term and Conditions

How are we expected to treat each other? You can check this in the General Tenancy Terms and Conditions.

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Management Regulations

A number of our residential buildings work with a management structure. The Management Regulations provide a general description of how this form of social building management has been arranged. Version 2019.

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Management Structure Committee Regulation

If you do not agree with the acts or omissions of your Residant Committee? Then you can contact the Management Structure Committee. Version 2019.

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Stadswonen Portal Terms and Conditions

These Terms & Conditions describe the terms under which usage can be made of the Stadswonen Portal facility.

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Maintenance Guide in buildings with a management structure

Version 2015.

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Maintenance Guide in buildings without a management structure

The respective roles of the landlord and tenant have been legally established in the Netherlands’s rent legislation. This brochure describes how these legal stipulations may be applied in practice and only applies to tenants living in buildings that are not managed within the management structure. Version 2015.

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General Terms and Conditions for KennisGlas

Most of our units are linked to a digital infrastructure for internet and telephony: KennisGlas. The terms and conditions for use of this infrastructure can be found here.

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Step-by-step plan for final calculation of allowances

This step-by-step plan outlines how you can download the final calculation of your allowances.

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Step-by-step plan for DUO

This step-by-step plan concerns the income check (inkomenstoets in Dutch).

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Direct debit authorisation form

If you are not paying via direct debit (automatische incasso in Dutch) and would like to, you can fill in the direct debit authorisation form.

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Declaration takeover movable property

Have you come to an agreement with the new tenant or one of your old housemates regarding the takeover of furniture or other movables? In that case please jointly complete the declaration takeover movable property before the date of the final inspection.

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Delivery checklist

Be sure to prepare for the inspections so these will go well. Download the delivery checklist with points of attention.

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Step-by-step plan for EUR confirmation of registration

This step-by-step plan outlines how you can download the EUR confirmation of registration (inschrijvingsbevestiging).

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Detailed explanation of service charges (April 2019)

This document provides a concise explanation of each item in the calculation of your service charges

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General explanation of the service charges budgeted for 2015-2016

This document provides a concise explanation of each item in the calculation of your service charges.

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General Tenancy Terms and Conditions, October 2013

How are we expected to treat each other? You can check this in the General Tenancy Terms and Conditions.

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Residential Management Regulations, October 2013

A number of our residential buildings work with a management structure. The Residential Management Regulations provide a general description of how this form of social building management has been arranged.

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General Terms and Conditions for KennisGlas, October 2013

Most of our units are linked to a digital infrastructure for internet and telephony: KennisGlas. The terms and conditions of use for this infrastructure can be found here.

Download (dutch)

Regulations for the Complaints and Arbitration Board, March 2010

You can lodge a complaint with the Complaints and Arbitration Board if you have a complaint about an action - or lack of action - on the part of your residents’ committee.

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General Terms and Conditions for KennisGlas, June 2010

Most of our units are linked to a digital infrastructure for internet and telephony: KennisGlas. The terms and conditions of use for this infrastructure can be found here.

Download (dutch)

General Tenancy Terms and Conditions, April 2005

How are we expected to treat each other? You can check this in the General Tenancy Terms and Conditions.

Download (dutch)

Residential Management Regulations, April 2005

A number of our residential buildings work with a management structure. The Residential Management Regulations provide a general description of how this form of social building management has been arranged.

Download (dutch)

 

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